Once Upon a Time Wiki
Once Upon a Time Wiki
Shattered Sight
Season 4, Episode 11
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Airdate December 7, 2014
Written by Scott Nimerfro
Tze Chun
Directed by Gwyneth Horder-Payton
Episode Guide
Heroes and Villains

Shattered Sight is the eleventh episode of the fourth season of the American fantasy drama series Once Upon a Time, which aired on December 7, 2014.

In this episode Emma Swan and Elsa try to stop the Snow Queen, while flashbacks show Emma's past with the Snow Queen.

View the Shattered Sight Gallery.


Opening sequence

The Spell of Shattered Sight appears in the forest.

Event chronology

The Land Without Magic flashback with the Snow Queen in Boston takes place in 1982, immediately after "Smash the Mirror" and before "Best Laid Plans" and the Land Without Magic flashback where Emma moves into Ingrid's home takes place in 1999, the year after "Breaking Glass" and two years before "Tallahassee" and "There's No Place Like Home" (this story also takes place in the same year as "Lily"). The scene with Ingrid and Emma at the funfair takes place about six months after they began living together, between August 26 and September 1. Ingrid and her foster daughter visit a funfair together and the flashbacks where Ingrid tries to make Emma explore her magic powers take place a week later.

The flashback where the Snow Queen arrives in Storybrooke takes place in 2001, the same year as "Tallahassee", "There's No Place Like Home", "The Heart of the Truest Believer", and "Save Henry" and several years before "Firebird". The Storybrooke flashback with Ingrid and Emma takes place in November 2011, between "The Price of Gold" (Emma is wearing her blue leather jacket, which arrives with the rest of her things in this episode), and "That Still Small Voice", where Emma becomes deputy sheriff (Emma is about to call Sheriff Graham to have him arrest Ingrid; if she was already a deputy, she would have the power to arrest Ingrid herself). The present day Storybrooke events take place after "Fall".

In the Characters' Past

Ingrid arrives in Boston in 1982. She finds a psychic shop; a Fortune Teller named Madame Faustina and tries to receive her fortune, only to learn that the "seer" is a charlatan. Enraged, Ingrid attempts to freeze her, but then discovers that she has no magic. She leaves, vowing to wait as long as it takes to find Emma Swan.

In Richfield, Minnesota in 1999, Emma has just become one of Ingrid's foster children. Though Ingrid (when she was using the alias Sarah Fisher) intervenes when one of her charges steals Emma's camera, Emma attempts to leave when the bully still demands the device. Ingrid encourages Emma to stay by telling her that her bully is afraid of spiders. The two bond in the short time and Ingrid files to adopt Emma. When a carnival claw machine sparks, Ingrid believes it proof of Emma's magical talent and attempts to test it by throwing the both of them in front of an oncoming car. However, this only has the effect of breaking their bond as Emma runs away.

In 2001, Ingrid travels to Maine, where she unravels the prophecy scroll and finds herself in Storybrooke. In November 2011, when Emma wanders into Ingrid's ice cream shop, she recognizes Ingrid. Ingrid attempts to convince her of Henry's claims about magic were true, only to be met with denial and anger. Ingrid then removes all memories of herself from Emma into a memory stone, explaining why Emma doesn't remember her.

In Storybrooke

As everyone in Storybrooke begin to attack each other, fighting and riots break out across the town. At the sheriff's station Elsa, Emma, and Anna try to come up with a plan to stop Ingrid while at the same time deal with keeping Mary Margaret and David from each other's throats by separating them in different jail cells. As they leave Neal with Anna, Emma and Elsa confront Ingrid at "Any Given Sundae" where their powers cannot work on her due to the ribbons on them. This gives Emma an idea: to go the Vault and face Regina, who was sealed inside for her own safety.

Meanwhile, the protection spell is causing Regina to believe that Emma trapped her inside, and as she sees herself in the mirror Regina changes her clothes to those she used to wear as the Evil Queen. When Emma and Elsa arrive and unseal the Vault, Regina uses her pyrokinetic powers against them and they shield themselves with the ribbons on their wrists; the ribbons free Emma and Elsa, and Emma uses her powers to stall Regina from going after them. Regina, believing that Emma went to the Sheriff's station, shows up there, only to set up a battle between her and Mary Margaret. Regina then makes Anna and Kristoff disappear, and they end up on the beachfront. As Kristoff argues with Anna, she trips her leg on a bottle. Anna picks up the bottle and hits Kristoff on his head knocking him out, allowing the letter that was inside the bottle to fall into Anna's hands. Anna then reads the letter and she races off to the Snow Queen's lair.

At her lair, Ingrid proceeds to the next part of her plan where she restores the good memories of Emma and Elsa to them while stating that they do not have it in them to kill her. Anna then arrives with the letter (written by her mother) that revealed the truth of Ingrid and Helga being Elsa and Anna's maternal aunts, while stating that Arendelle deserved to know all about Ingrid and Helga. Ingrid then begins to attack Anna by choking her to death and manages to knock her down. Upon reading the note, a tearful and repentant Ingrid sees that Anna is right as she touches the memory stone which shows her memories of her sisters and begins to regret her actions. Ingrid then undoes the Spell of Shattered Sight by sacrificing her own life. Before she dies, Ingrid states that Emma has found her family and returns the lost memories of Emma and Elsa to them now that she has her own younger sisters' love. Ingrid then disappears to the afterlife where she is happy to join her beloved little sisters, Helga and Gerda, there.

Meanwhile, Hook comes to see Gold about the chaos going on around Storybrooke, and Gold says that as long as he has his heart, he is immune to the curse. As Gold prepares to pack up and leave town, he tells Hook to grab Henry and meet him and Belle at the town line, since he will not use his magic to bring Henry to him. When he reached New York City, Gold would make sure they would never remember any what happened in Storybrooke but explain that the town was destroyed. Hook heads to the Mayor’s office to see Henry and tells him to come with him. Henry, affected by the curse, calls Hook a dirty pirate and says he did not like him before and likes him less now that he’s with his mother, Emma, and asks him to leave. Hook uses the potion that Gold gave him to break the spell and he heads in, but Henry has spread marbles all around and Hook goes down, allowing Henry to flee for his safety. Hook chases him but is confronted by Will, who initiates a fist-fight. Hook knocks out Will, but the delay allows Henry to escape.

Thanks to Ingrid; the spell of shattered sight is finally broken, the shards turn into snow and Storybrooke returns to normal, including Regina and Mary Margaret, who immediately stop fighting and start laughing. Mary Margaret and David run up to Emma to hug her, while Henry runs to Regina and hugs both her and Emma. As Neal begins to wake up, David tells Mary Margaret to forget what happened under the curse, then the couple kiss. Finally, Gold checks on Belle as she is sleeping, when Hook arrived to the pawnshop and tells him Henry got away. Gold asks how he failed at kidnapping a child, only to have Hook respond to that answer by saying his heart wasn't in it. Since Gold knows that the Snow Queen’s plan failed, he tells Hook it’s his last day on earth. Hook makes a final request as a dying wish to leave Emma and the rest of Storybrooke intact. Gold says as long as Emma doesn't get in his way, she’ll survive. He says once he steps over the line with his magic, they have nothing to fear from him – but says he can’t make that promise for the rest of the world. Confident that he will go through with his plans, a smug but sinister Gold leaves the pawnshop to walk out into the fresh Storybrooke snowy air.



The episode received positive reviews.

Hilary Busis of Entertainment Weekly gave a positive review: "Phew! Season 4A's penultimate episode veered from campy fun to big-hearted earnestness and back again so quickly that I'm still feeling the aftereffects of whiplash."

Christine Orlando of TV Fanatic gave the episode a positive review, rating it 4.5 out of 5.

Amy Ratcliffe of IGN gave the episode a great review: "After moving slowly for the last couple of episodes, the Snow Queen's reign ended tonight. Her story ended beautifully, and it was a nice – if sad - turn for her to sacrifice herself rather than having Elsa and Emma take her down. Love once again conquered all, and Once works well when it hearkens back to that fairy tale truth." Ratcliffe gave the episode a 8.7 rating out of 10.


  • Possible foreshadowing: When Mr. Gold leaves his store at the end of the episode, the 'C' and the 'D' on the 'CLOSED' sign are not visible because of the frames of the panes of glass on the door. The sign therefore says 'LOSE'.
  • The dog that Emma won in the game foreshadowed Cruella De Vil


  • In a flashback scene from 2011 - i.e. shortly after Emma's first arrival in Storybrooke - Ingrid extracts some of Emma's memories with her magic. At the time, the town in present-day Maine was known as "the Land without Magic", as no magic of any kind was present in Storybrooke. So Ingrid would not have been able to use magic on Emma, even if it was her own.


Mary Margaret Blanchard: At least I know how to swaddle our child correctly.
David Nolan: I swaddle him perfectly!
Mary Margaret Blanchard: He's a baby, not a breakfast burrito.
Mary Margaret Blanchard: You know what, Swiss miss? You do know me. I pick flowers, I talk to birds, I do all kinds of warm fuzzy things. And you know what else? I kill. Yeah, that's right. Snow White's a murderer. I killed the Evil Queen's mommy. And I said I was sorry, and I didn't mean it.
Anna: That's horrible.
Mary Margaret Blanchard: Still wanna hold hands, sing "Zip-a-dee-doo-dah"?
Mary Margaret Blanchard: I can't believe I had a child with you!
David Nolan: Who knows? Maybe you didn't. Could be Whale's!
Kristoff: [to Anna] You know, if this is what marriage is like, I'm glad you keep postponing ours.
Emma Swan: It's gonna be all right. Remember, I'm the Savior.
Anna: Is that, like, a real job here?
Emma Swan: Apparently, it is.
David Nolan: Shut it, Ice Man!
Kristoff: Ice Man? Who you calling Ice Man, stable boy!
David Nolan: I'm calling you Ice Man. And you're from Arendelle. What are you doing selling ice? The whole place is frozen!
Captain Killian 'Hook' Jones: Henry, I know you're in there, mate. I need you to come with me now.
Henry Mills: There's no way I'm going anywhere with a dirty pirate.
Captain Killian 'Hook' Jones: Dirty? I bathe quite frequently, thank you very much.
David Nolan: [Regina and Mary Margaret are fighting with swords] Careful! The stroller's not under warranty anymore!
Mary Margaret Blanchard: You said you bought it new!
David Nolan: It was gently used!
Queen Elsa: [of Ingrid] She said... the love flowing through our ribbons was without equal.
Emma Swan: Maybe without equal; but not without an opposite that's equally strong.
Queen Elsa: What?
Emma Swan: If her amplified love put these ribbons on our wrists, then maybe what we need is someone's equally amplified hatred to get them off.
Queen Elsa: Emma, you're a bit prickly, but you're certainly not hateable.
Emma Swan: Tell that to Regina. - I'm prickly?
Regina Mills: You both deserve to die. Not just for what you did, but for your whining. But your punishments should fit your crimes. Mary Margaret, you took my first true love from me. Now I'm going to return the favor - by taking your baby.
Mary Margaret Blanchard: No!
David Nolan: Regina!
Anna: Please, Your Majesty, let's be reasonable. You're under the Snow Queen's spell. You don't actually hate Mary Margaret and David.
Kristoff: It does sound like she has her reasons.
Anna: Kristoff!
[Ingrid is consulting a psychic to get information about unborn Emma]
Madame Faustina: I see... a child.
Ingrid: Yes.
Madame Faustina: A girl... who is... special.
Ingrid: Yes. She has many gifts. Tell me more.
Madame Faustina: The child's name is...
[dramatic pause]
Madame Faustina: Susan.
[Ingrid storms out]
Mary Margaret Blanchard: Someone slip me a poison apple and put me out of my misery.
Emma Swan: Well, I'm still getting the hang of the controlling the magic thing, but lucky for us, the next part should be easy for me.
Queen Elsa: What's that?
Emma Swan: Be prickly.
Captain Killian 'Hook' Jones: You won't win. Villains never do.
Mr. Gold: Don't be ridiculous, dearie. When Belle and Henry wake up tomorrow morning in New York City, they won't remember a thing about tonight. I'll tell them the Snow Queen destroyed Storybrooke, whilst I saved everyone I could. I won't be a villain. I'll be a hero.
Season 1
PilotThe Thing You Love MostSnow FallsThe Price of GoldThat Still Small VoiceThe ShepherdThe Heart Is a Lonely HunterDesperate SoulsTrue North7:15 A.M.Fruit of the Poisonous TreeSkin DeepWhat Happened to FrederickDreamyRed-HandedHeart of DarknessHat TrickThe Stable BoyThe ReturnThe StrangerAn Apple Red as BloodA Land Without Magic
Season 2
BrokenWe Are BothLady of the LakeThe CrocodileThe DoctorTallahasseeChild of the MoonInto the DeepQueen of HeartsThe Cricket GameThe OutsiderIn the Name of the BrotherTinyManhattanThe Queen Is DeadThe Miller's DaughterWelcome to StorybrookeSelfless, Brave and TrueLaceyThe Evil QueenSecond Star to the RightAnd Straight On 'til Morning
Season 3
The Heart of the Truest BelieverLost GirlQuite a Common FairyNasty HabitsGood FormAriel (Episode)Dark HollowThink Lovely ThoughtsSave HenryThe New NeverlandGoing HomeNew York City SerenadeWitch HuntThe TowerQuiet MindsIt's Not Easy Being GreenThe Jolly RogerBleeding ThroughA Curious ThingKansasSnow DriftsThere's No Place Like Home
Season 4
A Tale of Two SistersWhite OutRocky RoadThe ApprenticeBreaking GlassFamily BusinessThe Snow QueenSmash the MirrorFallShattered SightHeroes and VillainsDarkness on the Edge of TownUnforgivenEnter the DragonPoor Unfortunate SoulBest Laid PlansHeart of GoldSympathy for the De VilLilyMotherOperation Mongoose
Season 5
The Dark SwanThe PriceSiege PerilousThe Broken KingdomDreamcatcherThe Bear and the BowNimueBirthThe Bear KingBroken HeartSwan SongSouls of the DepartedLabor of LoveDevil's DueThe Brothers JonesOur DecayHer Handsome HeroRuby SlippersSistersFirebirdLast RitesOnly YouAn Untold Story
Season 6
The SaviorA Bitter DraughtThe Other ShoeStrange CaseStreet RatsDark WatersHeartlessI'll Be Your MirrorChangelingsWish You Were HereTougher Than the RestMurder Most FoulIll-Boding PatternsPage 23A Wondrous PlaceMother's Little HelperAwakeWhere Bluebirds FlyThe Black FairyThe Song in Your HeartThe Final Battle
Season 7
Hyperion HeightsA Pirate's LifeThe Garden of Forking PathsBeautyGreenbacksWake Up CallEloise GardenerPretty in BlueOne Little TearThe Eighth WitchSecret GardenA Taste of the HeightsKnightfallThe Girl in the TowerSisterhoodBreadcrumbsChosenThe GuardianFlower ChildIs This Henry Mills?HomecomingLeaving Storybrooke
Down the Rabbit HoleTrust MeForget Me NotThe SerpentHeart of StoneWho's AliceBad BloodHomeNothing to FearDirty Little SecretsHeart of the MatterTo Catch a ThiefAnd They Lived...